Privacy Policy

Who we are

My website address is: https://lm-indexing.co.uk.

This is the website of LM Indexing: professional indexing by Lyndsay Marshall

What personal data we collect and why we collect it

By default this WordPress/GoDaddy website does not collect any personal data about visitors.

The information that individuals send to LM Indexing via the ‘Commissioning Form’ or in an email to LM.indexing@gmail.com will be used for the following reasons:

  • to contact the individual in response to a specific enquiry about an index commission
  • to contact the individual while an indexing project is being completed

What information is collected:

  • name
  • company name
  • email address
  • telephone number
  • information about your project (e.g. book title, author name, length of book, date of project, budgetary constraints)

If we agree to work together, the following information will be collected:

  • postal address for invoices to fulfill my obligations to HMRC (UK tax authority)
  • files required for work

Comments

Comments have been switched off. Therefore no data is collected regarding comments.

Contact forms (Commissioning Form)

The ‘Commissioning Form’ is a Google Form held on Google Drive.

Google’s ‘Terms of Service’ state that they do not claim ownership of the content, text, data, information or files uploaded or stored in the Google Drive account. Google does not share files and data with others except in terms of it’s privacy policy

Google state that they:

  • will not change a Private document into a Public one.
  • will not use a Private document for marketing or promotional campaigns.
  • will keep your data only as long as you ask us to keep it.

LM Indexing will keep the ‘Commissioning Form’ submission for customer service purposes. The information will not be used for marketing purposes.

Cookies

Minimal cookies are installed on this site.

Embedded content from other websites

There is no embedded content from other websites on this website.

Analytics

Analytics tracking is not currently installed for this website.

Who we share your data with

LM Indexing does not share individuals’ data with any third parties except to fulfill my obligations to the UK tax authorities (HMRC).

How long we retain your data

LM Indexing will keep the ‘Commissioning Form’ submission or email submissions for customer service purposes. The information will not be used for marketing purposes. Indexing clients work with an indexer more than once, so data is not deleted unless specifically requested to do so.

Your personal data i.e. name and address is kept for a minimum of seven years to comply with my obligations to HMRC, the UK tax authority.

Please ask me if you want me to delete or amend your records and I will do so. This does not include data I am obliged to keep for administrative, legal or security purposes.

What rights you have over your data

You can request that LM Indexing erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You have the right to know what information about you I collect and use and to request a copy of it. Email Lyndsay Marshall at LM.indexing@gmail.com to make an access request/deletion request or correction request.

Where we send your data

Your data is not sent to third parties, except to comply with my obligations to the UK tax authorities.

Your contact information

Contact Lyndsay Marshall via LM.indexing@gmail.com if you have any privacy concerns relating to the use of this website.

Additional information

How we protect your data

Data is stored on Google Drive spreadsheet as a private file that is only visible to LM Indexing.

Google’s ‘Terms of Service‘ state that they do not claim ownership of the content, text, data, information or files uploaded or stored in the Google Drive account. Google does not share files and data with others except in terms of it’s privacy policy

Google’s Terms of Service state:

  • They will not change a Private document into a Public one.
  • They will not use a Private document for marketing or promotional campaigns.

LM Indexing will keep the contact form submission after the project has been completed for customer service purposes. The information will not be used for marketing purposes.

LM Indexing uses Google gmail. Their privacy policy is accessible here.

LM Indexing accesses Google gmail via Microsoft Office Outlook. Their privacy policy is accessible here.

This site has an SSL certificate.

What data breach procedures we have in place

You will be contacted to make you aware if a data breach has occurred. Any data breaches would be reported to the Information Commissioner’s Office (ICO).

This site has an SSL certificate.

What third parties we receive data from

We do not receive data about users of the website from third parties.

What automated decision making and/or profiling we do with user data

We do not use automated decision making and/or profiling with user data.